Terms & Conditions
1. Program Description
The 14 Day Homework Reset (“the Course”) is an educational and coaching-based program designed to support teens and parents in building homework management skills. The Course includes video lessons, activities, reflections, and a workbook. Content is educational in nature and not a substitute for therapy, counseling, or medical care.
2. Intended Participants
This Course is designed to be completed by a teen and a parent/guardian.
By enrolling, the parent or legal guardian confirms that:
They have the legal authority to enroll the teen
They agree to participate in course activities alongside the teen as recommended
3. Not Medical or Mental Health Treatment
The Course is not therapy, counseling, psychological treatment, or medical advice.
No diagnosis is made through this program
Participation does not establish a therapist-client or medical relationship
If your teen is experiencing significant mental health concerns, you agree to seek support from a licensed professional
4. Personal Responsibility
By enrolling in this Course, you acknowledge and agree that:
Results vary based on participation, effort, and consistency
You are responsible for how you apply the strategies and information
The Course provides tools and guidance, but outcomes are not guaranteed
Progress depends on practice, follow-through, and individual circumstances.
5. Linear Course Structure
This Course is designed to be completed in order, starting with Week 1, Day 1.
Skipping ahead or completing lessons out of order may reduce effectiveness
Alternate pacing calendars are provided for flexibility, but the sequence of lessons should remain the same
6. Workbook Use
The Course includes a workbook provided for personal use only.
The workbook may not be shared, copied, reproduced, resold, or distributed
Digital and printed versions are for the enrolled family’s use only
7. Intellectual Property
All Course materials—including videos, worksheets, workbook content, language, frameworks, and the KEY Method—are the intellectual property of Key Coaching / Colleen Yanez.
You may not:
Copy, share, sell, or distribute materials
Record or reproduce course content
Use course materials for training, teaching, or commercial purposes without written permission
8. Refund Policy
We want you to feel confident enrolling in the 14 Day Homework Reset.
You may request a full refund within 30 days of purchase if you decide the Course is not the right fit for your family.
To request a refund:
Email contact@thekeycoach.org within 30 days of your purchase date
Include the name and email address used to enroll
Refunds will be issued to the original method of payment.
Please note:
Refund requests made after 30 days will not be honored
Refunds are not contingent on course completion or results
Access to the Course and companion workbook will be revoked upon refund
This refund policy exists to support thoughtful participation—not to replace engagement. We encourage families to begin the course and give the process time to work.
9. Community & Communication Guidelines
If your Course includes discussion spaces, comments, or optional community components, participants agree to:
Communicate respectfully
Avoid shaming, blaming, or personal attacks
Maintain confidentiality of others’ shared experiences
Key Coaching reserves the right to remove participants from community spaces if guidelines are violated.
10. Optional Coaching Opportunities
Any optional coaching, group sessions, or additional support offerings are:
Separate from the core Course unless explicitly stated
Subject to additional terms, scheduling availability, and fees
11. Technology & Access
Participants are responsible for:
Reliable internet access
Compatible devices
Downloading and saving materials as needed
Key Coaching is not responsible for technical issues outside the Course platform.
12. Limitation of Liability
By enrolling, you agree that Key Coaching and its representatives are not liable for:
Decisions made based on course content
Outcomes related to academic performance, relationships, or behavior
Indirect, incidental, or consequential damages
13. Updates & Modifications
Course content may be updated, expanded, or refined over time to improve clarity or effectiveness. Access to updates is provided at the discretion of Key Coaching.
14. Governing Law
These Terms & Conditions are governed by the laws of the state in which Key Coaching operates, Colorado.
15. Contact Information
For questions about these Terms & Conditions, please contact:
📧 contact@thekeycoach.org
