PRIVACY POLICY – KEY COACHING

Last Updated: [January, 2026]

Key Coaching LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit www.thekeycoach.org, enroll in our programs, purchase products, or interact with us in any way.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment information (processed securely through third-party platforms)

  • Account login credentials

  • Student or parent/guardian information when enrolling minors

Usage Data

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on site

  • Referring URLs

Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze site traffic, and personalize content.

2. How We Use Your Information

We use the information we collect to:

  • Deliver courses, coaching, and digital products

  • Process transactions

  • Send email communications and updates

  • Provide customer support

  • Improve our services and website

  • Comply with legal obligations

  • Protect against fraud or misuse

3. Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers, including:

  • Payment processors (Stripe, PayPal, etc.)

  • Email marketing platforms

  • Course hosting platforms (including Course Creator 360)

  • Analytics services

  • Scheduling and form tools

These providers only receive the information necessary to perform their services.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system is completely secure.

5. Children’s Privacy

Our services may be used by minors only with parental or guardian consent. We do not knowingly collect personal information from children under the age of 13 without verified parental authorization.

Live sessions involving minors may be recorded as described in Section 10 above. When recordings are used for promotional purposes, identifying information will be removed and faces blurred whenever reasonably possible.

Parents or guardians may contact us to request access to or deletion of a child’s information by emailing info@thekeycoach.org.

6. Your Rights & Choices

You may:

  • Opt out of marketing emails at any time

  • Request access to your personal information

  • Request corrections or deletion, subject to legal requirements

  • Disable cookies through your browser settings

To make a request, contact us at:

contact@thekeycoach.org

7. Third-Party Links

Our website and programs may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.

9. Session Recordings & Use of Likeness

Live coaching sessions, group sessions, workshops, and training calls may be recorded for educational, quality assurance, and business purposes.

By participating in live sessions, you consent to being recorded. Recordings may be used internally, within courses or programs, and in limited cases for marketing or promotional materials.

When recordings include minors, reasonable efforts will be made to protect their identity, including blurring faces, removing names, or anonymizing identifying information before any promotional use.

Participants may request to keep their camera off or use first names only during live sessions. Requests regarding recordings may be directed to contact@thekeycoach.org.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

Key Coaching LLC
www.thekeycoach.org
contact@thekeycoach.org